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Saudi consultancy

We design customer experiences driven by data

We help organizations understand how their customers behave and turn data into strategic decisions that make an impact.

Accreditations that reflect our quality

  • ISO 9001:2015Quality
  • ISO 27001:2022Information security
  • ISO 45001:2018Occupational health and safety
  • Saudi AccreditationN-ISMS-00003

About us

A leading Saudi consultancy

Moasherat is a Saudi consultancy founded to provide specialized, high-quality consulting services to the public, private and non-profit sectors. We work with distinguished local and international talent with deep experience across business fields.

We believe data is the basis of the right decisions, so we turn data into strategic insights that help our clients reach their goals.

Learn more about us

Our vision

To be the first national reference in customer experience measurement, through specialized expertise and technical and research tools; an advanced vision that delivers accurate indicators and analytics that support decision-makers.

Our message

Creating specialized consulting and research solutions in customer experience for the public and private sectors, to strengthen the foundations of success, achieve goals and sustain development, through technical means and global and local methodologies and tools.

What we offer

Integrated systems that turn data into decisions

A range of data-driven consulting and technical solutions that improve the beneficiary experience and raise the quality of services.

  • Customer experience

    An integrated set of solutions that measures beneficiary satisfaction and redesigns their journey, so it runs more smoothly and lands better at every touchpoint.

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  • Technical solutions

    Digital platforms and smart tools for measuring and analyzing performance.

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  • Quality standards readiness

    We help organizations apply quality standards in line with best practice and international standards.

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Our impact in numbers

  • 850,000+

    Beneficiaries

  • 30,000+

    Visits

  • 400+

    Projects

  • 4+

    Sectors

Tangible results that reflect our expertise and our clients’ trust

  • 850,000+

    Beneficiaries
  • 30,000+

    Visits
  • 400+

    Projects
  • 4+

    Sectors

Our latest publications

Reports and news

A range of data-driven consulting and technical solutions that improve the beneficiary experience and raise the quality of services.

  • Report

    Customer Experience Analysis and Development Guide

    Digital platforms and smart tools for measuring and analyzing performance.

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  • Report

    Presentation Development Guide

    Building clear, convincing presentations for decision-makers.

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  • Report

    Moasherat Company Profile

    Who we are, what we do, and the organizations we work with.

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Our partners

They trusted us

We are proud to partner with leading government and non-profit organizations that placed their trust in the impact of our work.

  • Ministry of Hajj and Umrah
  • Sekaya Charitable Foundation
  • General Authority for the Care of the Two Holy Mosques
  • Royal Commission for Makkah City and Holy Sites
  • Ministry of Hajj and Umrah
  • Sekaya Charitable Foundation
  • General Authority for the Care of the Two Holy Mosques
  • Royal Commission for Makkah City and Holy Sites