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About Us

A Saudi Consulting Company
in Customer Experience Development, Measurement, and Improvement. We strive to be the national reference in customer experience excellence, driven by our belief that success begins with the customer and is powered by knowledge. With a team of experienced Saudi professionals, we apply local and international methodologies and deliver innovative technological solutions that empower organizations to enhance and sustain their customer experience performance.



 


About Us

A Saudi Consulting Company
in Customer Experience Development, Measurement, and Improvement. 

We strive to be the national reference in customer experience excellence, 

driven by our belief that success begins with the customer and is powered by knowledge. With a team of experienced Saudi professionals, we apply local and international methodologies and deliver innovative technological solutions that empower organizations to enhance and sustain their customer experience performance.




Our Message

To innovate specialized consulting and research solutions in the field of customer experience for both the public and private sectors enhancing the foundations of success, achieving strategic goals, and ensuring sustainable development through advanced technologies and integrated local and international methodologies.                            

Our Vision

To be the leading national reference in customer experience measurement, through specialized expertise and advanced technological and research tools that provide accurate indicators and insightful analytics to support decision-makers.                                                                                                                                                                      

Our Values


Determination

We work with a motivated spirit to achieve customer satisfaction and enhance their experience

Ambition

We aspire to innovate and enhance our capabilities continuously

Professionalism

We take pride in being the best in what we do

Credibility

We always strive to deliver the best achievements, even in the most challenging circumstances

Our Values


Credibility

We always strive to deliver the best achievements, even in the most challenging circumstances

Professionalism

We take pride in being the best in what we do

Ambition

We aspire to innovate and enhance our capabilities continuously

Determination

We work with a motivated spirit to achieve customer satisfaction and enhance their experience

The Advisory Team​

 

أ.د. حمود الدوسري

مستشار الذكاء الاصطناعي

Member 1

م. ميسر الجهني

مدير مكتب إدارة المشاريع

Member 2

م. عبدالباري العمري

أخصائي مشاريع

Member 3

د. محمود جاد

مستشارالاستراتيجية والتميز المؤسسي

Member 4

د. محمد جبلي

مستشار تجربة المستخدم

Member 5

م. عامر إسحاق

أخصائي مشاريع

Member 6

د. محمد نبهان

مستشار الإحصاء والبيانات

Member 7

أ. فراس الشلالي

مدير إدارة العمليات

Member 8

م. مصعب وديع

مدير إدارة التحول الرقمي

Member 9

م. سعيد الجهني

مستشار الاستراتيجية والتحول المؤسسي

Member 10

م. جمال الهندي

مستشار الجودة والتمييز المؤسسي

Member 11

Prof. Hamoud Al-Dosari

Consultant for Artificial Intelligence

Member 1

Eng. Maysir Al-Johani

Project Management Office Director

Member 2

Eng. Abdulbari Al-Omari

Project Specialist

Member 3

Dr. Mahmoud Gad

Consultant for Strategy and Institutional Excellence

Member 4

Dr. Mohammed Jably

User Experience Consultant

Member 5

Eng. Amer Ishaq

Project Specialist

Member 6

Dr. Mohammad Nabhan

Consultant for Statistical and Data

Member 7

Mr. Firas Al-Shallali

Operations Department Manager

Member 8

Eng. Musab Wadi

Digital Transformation Department Manager

Member 9

Eng. Saeed Al-Johani

Consultant for Strategy and Institutional Transformation

Member 10

Eng. Jamal Al-Hindi

Consultant for Quality and Institutional Excellence

Member 11
Partner 1 Partner 3 Partner 4 Partner 5 Partner 5 Partner 5 Partner 5 Partner 1 Partner 3 Partner 4 Partner 5 Partner 5 Partner 5 Partner 5 Partner 1 Partner 3 Partner 4 Partner 5 Partner 5 Partner 5 Partner 5 Partner 1 Partner 3 Partner 4 Partner 5 Partner 5 Partner 5 Partner 5